Support clients at the front door of care by building rapport, completing biopsychosocial assessments, and helping determine the right treatment path in a virtual IOP setting.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment rooted in connection, expanding access to life saving care for people with complex needs.
Schedule
- Remote, United States
- Shift coverage needed (must be available 12pm–8pm):
- Monday–Friday, or
- Sunday–Thursday
What You’ll Do
- Build rapport with clients and referral sources through personable, competent communication
- Explain programming thoroughly and supportively to help clients access care
- Complete virtual biopsychosocial assessments across a wide age range
- Determine fit for virtual intensive outpatient (IOP) level of care
- Create provisional diagnoses using DSM-V criteria
- Document client information in EMR in line with regulatory standards
- Assign treatment team members and group schedules; notify staff of new admissions
- Coordinate with Admissions, Verification of Benefits, Utilization Review, and Clinical teams
- Collaborate with referral sources (hospitals, treatment centers, psychiatrists, therapists, and other providers)
What You Need
- Master’s degree in mental health, social work, or related field
- Experience working with children, teens, young adults, and adults
- Experience completing behavioral health assessments and admissions preferred
- Strong communication and interpersonal skills
- Reliable tech setup for confidential, compliant telehealth work
- Ability to thrive in a fast-paced environment with high attention to detail
- Work authorized in the United States with native or bilingual English proficiency
Benefits
- Comprehensive benefits for full-time, exempt employees
- Base pay range: $50,000–$60,000/year (varies by location and experience; total comp may include additional incentives/bonuses)
- Role not available in: Alaska, California, Colorado, Connecticut, Maine, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington State, or Washington, DC
If you’re strong in assessment, rapport building, and clinical documentation, this is a solid front-line clinical role in a virtual care model.
Step into the work that gets people connected to treatment faster.
Happy Hunting,
~Two Chicks…