If you’re the steady voice people need when money stress is loud, this role fits. You’ll answer questions, give real updates, and help clients stay confident in their debt settlement program, while hitting performance targets in a remote call environment.
About GRT Financial
GRT Financial supports clients enrolled in debt settlement programs, helping them navigate their path to becoming debt free. The work is service-driven, detail-heavy, and built around treating people like humans while keeping accurate records and moving the process forward.
Schedule
Remote (100% Work From Home)
Full-time
Pay: $15/hour + bonus (paid weekly)
What You’ll Do
• Take inbound calls from clients and respond to questions about their program
• Make outbound calls to provide updates and follow up on client needs
• Address concerns professionally and explain services clearly and accurately
• Navigate systems to locate client data and resolve issues efficiently
• Document client notes and status updates accurately in the CRM
• Coordinate with other departments to secure help or answers for clients when needed
• Maintain strong attention to detail while meeting service and performance targets
• Build productive relationships with teammates and contribute to a supportive team culture
What You Need
• Strong customer service mindset with consistent, professional communication
• Intermediate typing and basic math skills to meet production needs
• Solid written and verbal communication with good judgment and common sense
• Strong time and attendance history
• Comfort working independently while collaborating with a team
• Microsoft Word and Excel skills; general Windows and Outlook knowledge
• Collections experience (plus)
• Familiarity with FDCPA guidelines (plus)
Benefits
• $15/hour paid weekly
• Medical, dental, and vision insurance (eligible first of the month after 30 days)
• 401(k)/retirement options
• Paid vacation per company PTO policy
• 100% company-paid life insurance
• 100% company-paid short- and long-term disability
• Flexible spending accounts
• Employee Assistance Program (EAP)
If you’re detail-oriented, dependable, and you can keep your cool while helping people through stressful conversations, this is a solid remote lane.
You’ll be the person who makes a hard situation feel manageable.
Happy Hunting,
~Two Chicks…