Who we are:

ClearWellness is dedicated to improving the quality of life of seniors and their caregivers. ClearWellness integrates Certified Health and Wellness Coaching augmented by smart technology to provide support and peace of mind for families of seniors living independently or in senior care facilities. ClearWellness monitors and enhances the emotional, physical and social well-being of our senior citizen members. Additionally, ClearWellness alleviates stress experienced by the senior’s caregivers (such as adult children or other family members) by addressing evolving senior needs.  Of the more than 54 million Americans over the age of 65 and their caregivers, ClearWellness markets to a subset that includes seniors living in senior care facilities.  ClearWellness is a subsidiary of ClearCaptions, a leading provider of phone captioning services.  

For more information about our services please visit vimient.com.  

ClearWellness is seeking a highly effective Member Support Agent interested in shaping the future of Remote Patient Monitoring (RPM) with a passion for improving the quality of life and extending independent living for seniors. Our services are designed to provide independence, peace of mind and positive outcomes for seniors and caregivers.  

The Member Support Agent will leverage insights from sensor data, wellness surveys, and other sources of relevant information to drive both proactive and reactive customer communications. In this role you will form relationships with our customers to help them achieve wellness and support while living independently at home.  

If you are a person who enjoys working with seniors and caregivers, passionate about pushing the boundaries of consumer technologies in the home environment then we would love to speak with you! 

This role reports to the Care Agent Supervisor and will be based virtually across the United States. 

Work hours are:    11pm-8am PST and require working both Saturday’s and Sunday’s

What you will do: 

The kind of people we look for:

Minimum Required Qualifications: 

Preferred Qualifications:  

The Successful Candidate will have or be: 

Physical Requirements: 

Employees may experience the following physical demands for extended periods of time: 

Compensation: 

$16.89-$18.00/hr prospectively with consideration to experience and geographical location.  Please see www.clearcaptions.com/careers for an overview of our generous benefits program.

Intrigued to learn more?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.