Claims Trainer

    Fill in for Manager of Claims Training and Development as needed

·        Work with Licensing Manager to ensure that all proper licensing paperwork completed

·        Train all new employees on systems and programs

·        Monitor adherence to required claims compliance training progress in LMS

·        Work with Manager of Training to enroll employees in LMS/Advanced Trainings 

·        Develop and maintain quality training materials 

·        Oversee the continuous refinement and understanding of training initiatives  

·        Provides timely and valued support to adjusters and management 

·        SME for Claims Fundamentals Class for Hagerty U 

·        Assist Claims QA Team with 30 and 60-day audits

·        Complete phone audits for teams as required

This might describe you  

·        Must have demonstrated work success in the Claims Department  

·        Excellent analysis and decision-making skills  

·        Ability to leverage technology to gain efficiency   

·        Ability to study and pass licensing requirements

·        Demonstrate excellent communication skills