We’re looking to staff Claims Representative II positions to join our Personal Lines Non-Standard Auto team. The ideal reps will be team players that have creativity, empathy, interpersonal skills, and a strong desire to help. As a Bodily Injury Claims Representative II of Sentry, you’ll help us commit to our powerful promise to be there for our policyholders when they need us by proving exceptional claims service within our Non-Standard Auto Unit.
This position can work remotely from their home office.
What You’ll Do:
As a Claims Representative II, you’ll ensure the delivery of quality claim service to our customers, and other parties to a claim, while protecting the assets of Sentry. You’ll do this by:
- Conduct coverage investigations and confirming coverage exists
- Investigating and gathering information about claims by contacting all parties involved
- Documenting all decisions, correspondences, reports and discussions
- Determining liability and setting reserves
- Evaluating bodily injury claims, both attorney represented and pro-per
- Evaluating your investigations to make decisions about the claims
- Learning about determining if subrogation exists and taking steps necessary for recovery
What It Takes:
- Bachelor’s Degree or equivalent work experience
- One year of prior bodily injury claims experience required
- Knowledge of insurance policies and coverage, claim payment procedures and familiarity with medical terminology
- Able to make sound decisions while using good judgment in evaluating claims
- Able to review and interpret complex and detailed documents such as contracts, medical reports and insurance regulations
- Effective oral and written communication skills
- Able to maintain confidential information
- Personal computer and math skills beneficial
- Ability to pass the required coursework applicable to job duties
What You’ll Receive:
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
- Work remotely from your home office.
- Generous Paid-Time Off plan for you to enjoy time out of the office.
- 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
- Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.
- Extensive Work-Life Resources to lend a helping hand.
- Sentry Foundation gift matching program to encourage charitable giving.
- Continue your education and career development through Sentry University (SentryU).
About Sentry:
We take great pride in making Forbes’ list of America’s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry’s leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Our associates are the most important part of our company.
We became one of the most financially strong mutual insurance companies in the U.S. by striving to provide the best possible service to our business customers. We do this by having conversations, forming relationships, and getting to know the people we work with and their businesses.
We make that same commitment to our associates. When you join Sentry, we don’t just want you to perform tasks each day. We want you to enjoy your time with us. You’re in the driver’s seat of your career path here—sharing feedback, creating goals, accessing professional development resources, and identifying how you can contribute to both your success and the success of the company.
Yes, we work hard. But we work with the purpose of helping others, and with the understanding that there’s more to life than work. We invite you to learn more about us. You’ll find we’re much more than insurance.