Job Summary:
Coterie is evolving it’s claims experience and we need a team player (100% Remote!) to work with the claims team. Working closely with our Claims Directors and VP, our ideal candidate is an organized & autonomous go-getter. Your daily tasks will assist the needs of our internal & external customers. Helping us not only strengthen our claims footprint but adhering to our stellar SLAs.
If you love claims management and giving our customers a delightful experience, we’d love to talk to you!
Job Description:
You will work with our Claims Directors and VP daily. Tasks will include but not be limited to claim entry, triage, contact, investigation, settlement & resolution. You will also assist claims customer service in conversing with our customers via phone, email & text. Lastly, you will be a part of our ongoing process & program improvements.
Requirements:
- 1-3 years of P&C claims experience; preferably at a tech-focused insurance company
- You are tech literate and able to accept quick change
- You are organized and great at record keeping
- You have strong communication skills
Bonus Skills/Experience:
- You have experience in commercial lines claims
- You currently hold active adjuster licenses
- You have worked at or with a startup
- You have worked at or with TPAs
Benefits:
Coterie has excellent benefits for all full-time employees:
- Health insurance through Aetna (we pay 100% of Premium)
- Dental and vision insurance (Guardian) (we pay 100% but there are limits)
- Unlimited PTO. We expect you to take at least 80 hours during the year not including most bank/federal holidays – Christmas Day, New Years Day, Thanksgiving, July 4, Memorial Day, Juneteenth, Labor Day. We also encourage the celebration of personal holidays and important family events.
- Basic Life Insurance (The Hartford)
- Flexible Spending Account OR Health Savings Account (FSA and HSA)
- Perks Platform access creating discounts for wellness, meals, travel, appliances, etc.. (Access Perks)
- Continuing Education Stipend
- 100% Remote
- A culture with a deep belief in Intentionality, Inclusion, and treating you like the professional you are.
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