Support multiple home health and hospice agencies by ensuring accurate cash posting, reconciliation, and collections activities. This role is essential to maintaining financial accuracy and supporting the broader revenue cycle across your assigned cluster.
About Pennant Services
Pennant Services supports over 180 home health, hospice, senior living, and home care agencies across 14 states. Their decentralized model empowers local leaders while the Service Center provides expert support across clinical, legal, HR, IT, and compliance. Pennant’s culture is built around their CAPLICO values and a commitment to ownership, growth, and meaningful impact.
Schedule
• Full-time remote role
• Standard business hours
• Collaboration with Executive Directors, Revenue Cycle Portfolio Leaders, and AR teams
• Occasional coverage needed for short-notice absences
What You’ll Do
• Lead cash posting operations to ensure accurate daily posting and reconciliation
• Prepare and analyze cash reports and reconcile transactions
• Research and resolve posting discrepancies in coordination with internal teams
• Clear unidentified cash accounts monthly
• Manage automated payment files and handle exceptions
• Support cash posters by providing training, guidance, and coverage when needed
• Maintain strong knowledge of payer contracts and billing rules
• Ensure Medicare, Medicaid, and commercial payments align with contract standards
• Participate in BAM meetings and report on collections performance
• Coordinate with Executive Directors, Portfolio Leaders, and AR Market Leaders on payer-related projects
• Build collaborative relationships with billers, collectors, and service center resources
What You Need
• At least three years of healthcare billing/collections experience (home health/hospice preferred)
• Strong accuracy and attention to detail
• Clear communication, negotiation, and problem-solving skills
• Ability to work tactfully with internal teams, payers, and referral sources
• Comfortable working independently with strong judgment and initiative
• Ability to manage large volumes of detailed information
Benefits
• Full medical, dental, and vision plans
• 401(k) with company match
• PTO, holidays, and continuous professional development
• Free e-courses and training sessions through the Learning Management System
• Recognition programs and a culture rooted in CAPLICO values
If you’re ready to support a mission-driven organization with your AR expertise, this role is a great fit.
Happy Hunting,
~Two Chicks…