Support caregivers and families from wherever you are. This full-time Care Partner role lets you work remotely while helping in-home caregivers get matched with families, navigate the CareLinx platform, and feel supported every step of the way. If you’re in the Mesa, AZ area, you’ll work on-site at the local office.
About Sharecare / CareLinx
Sharecare is a leading digital health company that helps people manage all their health in one place. Through its CareLinx home health business, Sharecare connects families with non-medical, in-home caregivers and supports both sides of the relationship through technology, tools, and hands-on service. The goal: make high-quality, in-home care more accessible, more organized, and more human.
Schedule
- Job type: Full-time, hourly
- Location:
- Remote anywhere in the US
- Required on-site 5 days/week for candidates based near Mesa, AZ
- General business hours (exact schedule may vary by team needs)
What You’ll Do
- Serve as a primary point of contact for caregivers from first inquiry through their first shift and beyond.
- Conduct interviews to ensure caregivers align with CareLinx values, culture, and member needs.
- Help match caregivers with members based on skills, availability, and care requirements.
- Manage and negotiate job offers for selected caregivers within approved ranges.
- Partner with Onboarding Specialists to make sure caregivers are fully prepared for their first shift.
- Walk caregivers through platform features, updates, and best practices so they can navigate CareLinx confidently.
- Identify and engage qualified caregivers to fill program and member needs within set timeframes.
- Coordinate with Care Advisors on program requirements and staffing needs.
- Share details on available shifts, requirements, and how caregivers can qualify for additional opportunities.
- Build and maintain strong relationships with caregivers through regular communication and support.
- Encourage caregivers to grow on the platform by working with additional families and programs.
- Collaborate with the Caregiver Engagement Team to keep caregivers informed on policies, resources, and best practices.
What You Need
- Strong communication skills with the ability to listen, engage, and support caregivers.
- Excellent relationship-building skills and a genuine passion for providing great service.
- Strong organizational skills and attention to detail.
- Comfort juggling multiple caregivers, programs, and priorities in a fast-moving environment.
- Empathy and patience when addressing caregiver questions, needs, or concerns.
- Adaptability and willingness to pivot as program demands change.
- At least 1 year of experience in customer service, recruitment, account management, or caregiver support is a plus.
- Ability to maintain confidentiality and follow company policies and procedures.
Benefits
- Full-time, hourly role with stable hours
- Work-from-home flexibility for most candidates (with on-site structure in Mesa, AZ)
- Be part of a mission-driven, digital health company improving in-home care
- Ongoing training, support, and opportunities to grow your skills in caregiver relations and operations
- Inclusive, EEO-compliant workplace
If you want to support the people who care for everyone else, this role puts you right in the center of that impact.
Take the next step while it’s on your mind—roles like this don’t stay open long.
Happy Hunting,
~Two Chicks…