If you’re strong in medical admin and you like being the person who keeps patients, caregivers, and providers from getting stuck, this role fits. You’ll handle non-clinical support work, manage EHR tasks, coordinate scheduling and documents, and keep communication flowing across the care team.
About Curana Health
Curana Health is a national leader in value-based care focused on improving the health, happiness, and dignity of older adults. Founded in 2021, Curana now serves 200,000+ seniors across 1,500+ communities in 32 states, supporting senior living communities and skilled nursing facilities with proactive care solutions.
Schedule
Remote (United States)
Full-time
Requires reliable high-speed internet and a distraction-free work environment
No visa sponsorship available at this time
What You’ll Do
Patient Support
• Answer patient and DPOA questions by phone
• Respond to messages through the Curana Patient Portal
• Help schedule follow-up visits with Curana providers and outside specialists
Provider Support
• Manage EHR documentation and keep patient records accurate and current
• Coordinate documents for provider review and signature
• Facilitate provider orders and escalate findings when needed
• Maintain patient rosters for APCM and GUIDE programs
• Support provider scheduling
• Assist with prior authorizations
• Obtain patient records and diagnostic test results
Communication Support
• Answer and route incoming calls professionally
• Collaborate with the Interdisciplinary Care Team to ensure smooth communication
• Handle additional administrative support tasks as assigned
What You Need
• High school diploma or equivalent
• 1+ year experience in a medical office, senior living community engagement, or related setting
• 1+ year experience using EHR documentation or practice management tools
• Strong understanding of medical terminology
• Ability to interpret medical records, lab results, and appointment notes
• Basic understanding of patient screening tools and ability to notice changes over time
• Strong organization, time management, and multi-tasking skills
• Comfortable adapting to different tech platforms and tools
• Ability to work independently in a remote environment without distractions
Benefits
• [Not listed in posting]
If you’re the kind of admin who can juggle schedules, portals, records, and stressed-out callers without dropping the ball, you’ll be valuable here fast.
This role is quiet impact, but real impact. Apply.
Happy Hunting,
~Two Chicks…