Employer: CVS Health

This Care Management Associate position is a 100% remote, work from home position and the candidate can live in any state.
The normal working hours for this position are Monday through Friday from 12:30pm-9:00pm EST.
There are currently no weekend or holiday shifts required in the Engagement Hub.
We are building an exciting new clinical and member experience program for Aetna Commercial members.
The Care Management Associate is the front line of customer service for Aetna Commercial members, responsible for the outreach to and enrollment of our eligible members. Our Care Management Associates demonstrate a highly energetic blend of salesperson, health care navigator and health plan customer support representative.

The Care Management Associate is responsible for direct member outreach and engagement, facilitating case assignment, and connecting identified Commercial members to care management services.

Care Management Associate Job Duties Include:

Required Qualifications

COVID Requirements
CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications

Education

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