Two Chicks With A Side Hustle

Essential Job Functions:

  • Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
  • Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
  • Document accurate and complete notes of all family and caregiver interactions in CareLinx’s EHR system
  • Work collaboratively and professionally with other team members and teams within CareLinx
  • Exhibit excellent verbal and written communication skills via phone, email, and text

Specific Skills/ Attributes:

  • Effective time management skills and high attention to detail
  • Excellent verbal and written communication skills
  • Superior organization and multitasking capabilities
  • Goal-driven, problem solver
  • Ability to work in a distraction free remote work environment
  • Professional, confident, outgoing demeanor
  • Experience working with Microsoft Office Suite

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