In this role, you will:
- Align customer and internal stakeholders on the main sources of value (efficiency, safety, sustainability) that a prospective customer will receive by using Samsara’s products
- Support existing customers by quantifying value realized by utilizing Samsara products and identifying areas of potential opportunity to maximize additional business value
- Conduct quantitative analysis, ROI modeling, and help manage trials to demonstrate value at scale through a Samsara deployment
- Consult with customers on best practices in change management, technology implementation, customer experience, and other topics critical to program success
- Present insights and recommendations to customer execs and senior internal stakeholders
- Lead Business Value initiatives to drive operational excellence, lift engagement quality, and embed value throughout the broader organization
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- 3+ years experience in management consulting, IT consulting, value engineering, and/or business operations
- Bachelor’s degree required
- Proven ability to build deep and empathetic working relationships with customers/clients and internal teams
- High aptitude and enthusiasm for complex problem solving utilizing modeling, including advanced Excel and Powerpoint skills
- Structured thinker with an eye for value and attention to detail
- Self-starter who enjoys owning projects independently and thrives in an unstructured, change-heavy environment
- Experience managing programs across cross-functional teams, building processes and driving impact/results
- Strong quantitative, communication, and presentation skills