At Bitly, we believe in the power of the link or scan – to start a conversation, build a relationship or grow a business. Our mission is to turn every interaction into a catalyst for connections. It’s what motivates us to help people share, promote and engage everywhere on the Internet. We do this by being relentlessly product-focused, fostering the free-flowing exchange of ideas, and inspiring people around the world to dream up new ways of using Bitly.
The Role
Bitly is at a pivotal stage of growth as we advance our sales and product-led sales (PLS) motions. We are seeking an experienced Business Development Representative to join our dynamic Sales team. As a Business Development Representative, you’ll be part of one of the most important parts of the Sales process at Bitly: creating a vision of success and optimized outcomes for customers. As part of the job, you’ll leverage data and a consultative approach to proactively outbound prospect into key organizations, uncovering critical business needs, and presenting them with advanced Bitly solutions to generate pipeline for our Sales team. You’ll be speaking with executives from global Fortune 1000 companies and should be energized by initiating conversations with key decision-makers and power users, building knowledge-based product value from industry insights and usage trends, and cultivating pipeline for our team.
This role owns a process that is crucial to Bitly’s business, delivering a seamless bridge between our prospects, vast existing user base, and our Sales team. You’ll become an expert in all things Bitly, contributing to the growth and scale of our paid customer base globally.
If you’re highly inquisitive, detail oriented, data driven, and eager to learn, this is the right Sales role for you!
What You’ll Do
- Generate new business by prospecting outbound leads through cold outreach
- Use outbound selling best practices to identify customer pain points while driving the value of our product
- Manage and qualify global leads (via phone, email, SMS, and other creative selling techniques) with the goal of pipeline generation
- Leverage data, playbooks, and tools such as LinkedIn Navigator to research and identify prospective accounts for outbound efforts
- Conduct consultative meetings, asking open-ended questions that uncover prospect’s pain points and business needs
- Effectively convey the value of Bitly through pitching with passion
- Successfully manage and overcome prospect objections, proposing relevant solutions that fulfill prospect’s needs
- Collaborate with the wider sales and customer success teams to convert your prospects into sales-accepted opportunities and future customers
- Generate a healthy pipeline and maintain all stages of the pre-sales lead pipeline in Salesforce and Salesloft
- Consistently achieve and exceed activity, pipeline generation, and opportunity conversion quotas
- Ensure an excellent customer journey for our prospective customers, from inquiry to meeting with an Account Executive
- Become a trusted resource, developing superior relationships with both prospects and internal stakeholders
Who You Are
- 2-3 years SaaS experience in a customer-facing role, ideally new client development, customer acquisition, or customer conversion
- Strong track record of quota attainment and outstanding performance in a customer focused environment
- Highly self motivated and detail oriented individual with a positive attitude and strong passion to work in customer facing role
- Experience in a high energy, Sales environment that required phone/email/SMS outreach and analyzed performance by measured results. Bonus if experience in a product-led sales motion
- Excellent listening and communication skills – both verbal and written
- Familiarity with Salesforce or comparable customer relationship management tools
- Bonus: Experience with Salesloft, Salesforce, and/or Calendly
US Employee Benefits
Your benefits start on Day 1!
Health:
- Inclusive health, dental, vision built to support diverse lifestyles through Aetna & Kaiser
- One Medical membership: Doctors you can text, call or email 24/7 and receive access to expert insurance guidance
Wellbeing:
- Wellness reimbursement program
- Enhanced care for reproductive health, family planning, pediatrics with Maven
- Robust mental health support and Employee Assistance Program (EAP) with confidential counseling services through Lyra.
- Impactful community building through our Employee Resource Groups
- Global DEI training programs and guest speakers throughout the year
Financial:
- Generous HSA Contribution from Bitly
- 401k with up to 4% employer match through Betterment, access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years
- Company Stock Options
- Life Insurance – Company provided and supplemental
- Short-term and Long-term Disability
- Unlimited PTO Policy (vacation, sick, & personal), including Mental Health days and 2 annual “Recharge” weeks
- Partial cell phone and WiFi service reimbursement
- Full support for remote work, including a $500 home office stipend
- Voluntary Benefits: Pet Insurance, LegalShield, IDShield, Hospitalization, and Accident coverages
- Generous parental leave policies; maternity and parental leave for growing families
- Budget for professional development opportunities, including courses and conference attendance
- Coworking reimbursement – $350 on a quarterly basis
Eligibility & Closing
US applicants must be currently authorized to work in the United States on a full-time basis.
*** Must live in or be willing to relocate to one of the following states to be eligible for hire: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, New York, New Jersey, North Carolina, Pennsylvania, Texas, Vermont, Virginia, Washington ***
If you are based in California, we encourage you to read this important information for California residents linked here. (https://bitly.is/CPRACandidates)
#LI-AH1 #LI-Remote
Compensation
This position is salaried and classified as non-exempt under the Fair Labor Standards Act (FLSA), which means the you are eligible for overtime pay for hours worked beyond the standard 40-hour workweek.
The salary range for this role takes into account a wide range of factors considered in making compensation decisions including, but not limited to, skill sets, tenure in role, experience and training, licensure and certifications as well as other business and organizational needs.
Pay Range
$53,077—$79,615 USD
At Bitly, it is not typical for an individual to be hired at or near the top of the range for their role. Realistic expectations for a first-year employee’s salary will likely fall closer to the mid-point of the provided range.
Our Values
- Be a Catalyst. As an innovative technology company, we build our products to be a catalyst for connection and encourage our team to be catalysts for meaningful impact both at work and in the world
- Take Ownership. In our highly collaborative culture, Individual accountability is critical. We depend on each other to solve our customers’ most challenging problems and celebrate the wins together
- Champion Diversity, Equity & Inclusion. Our product connects people of all backgrounds and abilities. And our company is built on the belief that our differences make us better and that everyone deserves the opportunity in which to thrive
- Show Integrity. We don’t cut corners. We don’t look for the easy way out. We approach every day with a shared mindset – let’s do the right thing, even if it’s the harder thing
- Have Fun. Whether your time is here is as short as a Bitly link or as long as the links your grandma sends you, we want your experience at Bitly to be fun and memorable. We hope the connections you make here last a lifetime
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Bitly also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Bitly.