Billing Representative

Employer: UnitedHealth Group

job description:

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

• All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work.
• UnitedHealth Group is a Fortune 10 company leader in health care at a time when health care is evolving for everyone.
• Our billing teams are part of an important chain of events that impact the lives of our members in positive ways.
• Join this group and we’ll have an impact on you. Apply now and discover the exceptional training, support and opportunities to grow that you’d expect from a Fortune 10 company.
• This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules. It may be necessary, given the business need, to work occasional overtime.
• *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies
• Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function
• Educate customers regarding the availability of receiving invoices and remitting payments through online applications
• Monitor outstanding balances and take appropriate actions to ensure clients pay as billed
• Manage the preparation of invoices and complete reconciliation of billing with accounts receivables
• What makes this a special challenge? For one, we want to create a quality experience for every person we serve.
• So the bar is high for accuracy, communications style and effectiveness.
• Also, you’ll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.

Required Qualifications

• High School Diploma / GED (or higher) OR equivalent years of working experience
• Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
• Able to work a 40-hour schedule within the operating hours of the site

Preferred Qualifications:

• 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
• Previous experience in billing or collections

Soft Skills:

• Ability to multi-task and to understand multiple products and multiple levels of benefits within each product

Telecommuting Requirements:

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

APPLY HERE