Two Chicks With A Side Hustle

Employer: UnitedHealth Group

job description:

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

  • All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work.
  • UnitedHealth Group is a Fortune 10 company leader in health care at a time when health care is evolving for everyone.
  • Our billing teams are part of an important chain of events that impact the lives of our members in positive ways.
  • Join this group and we’ll have an impact on you. Apply now and discover the exceptional training, support and opportunities to grow that you’d expect from a Fortune 10 company.
  • This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules. It may be necessary, given the business need, to work occasional overtime.
  • *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

  • Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies
  • Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function
  • Educate customers regarding the availability of receiving invoices and remitting payments through online applications
  • Monitor outstanding balances and take appropriate actions to ensure clients pay as billed
  • Manage the preparation of invoices and complete reconciliation of billing with accounts receivables
  • What makes this a special challenge? For one, we want to create a quality experience for every person we serve.
  • So the bar is high for accuracy, communications style and effectiveness.
  • Also, you’ll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.

Required Qualifications

  • High School Diploma / GED (or higher) OR equivalent years of working experience
  • Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
  • Able to work a 40-hour schedule within the operating hours of the site

Preferred Qualifications:

  • 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
  • Previous experience in billing or collections

Soft Skills:

  • Ability to multi-task and to understand multiple products and multiple levels of benefits within each product

Telecommuting Requirements:

  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

APPLY HERE

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