Billing Representative

Primary Responsibilities:

• Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies
• Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function
• Educate customers regarding the availability of receiving invoices and remitting payments through online applications
• Monitor outstanding balances and take appropriate actions to ensure clients pay as billed
• Manage the preparation of invoices and complete reconciliation of billing with accounts receivables

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent years of working experience
• Must be 18 years of age OR older
• 1+ years of home infusion billing OR pharmacy billing experience
• Proficiency with using Windows personal computer applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
• Ability to work a 40-hour schedule within the operating hours of the site
• Ability to work any shift between the hours of 8:00 AM – 5:00 PM CST including the flexibility to work occasional overtime and weekends based on business need

Preferred Qualifications:

• 1+ years of experience in a related environment (i.e., office, administrative, clerical, customer service, etc.), using phones and computers as the primary job tools
• HCFA 1500 form experience
• Specialty medication billing experience
• Previous experience in billing OR collections
• Previous experience with copay assistance programs
• Home infusion billing OR DME Durable medical equipment