If you’re the kind of person who can spot a billing discrepancy from a mile away and actually enjoy untangling the mess, this one’s for you. Steno is rebuilding an old-school industry with modern systems, and you’ll be the calm brain that keeps billing accurate, fast, and clean.
About Steno
Steno is a fast-growing company (founded in 2018) revolutionizing the litigation and court reporting space with cutting-edge tech and a hospitality-first mindset. They’re known for concierge-level service, smart integrations, and flexible payment options that make legal teams’ lives easier. Their team is diverse, sharp, and focused on constant improvement.
Schedule
- Full-time, hourly (non-exempt), remote (United States)
- Must reside in CST or EST
- Monday–Friday, 9:30am–6:00pm
What You’ll Do
- Manage complex billing issues, disputes, and escalations from start to resolution
- Review and process invoices with high precision and speed
- Investigate and correct discrepancies across order requests, provider rates, and billing details
- Partner with cross-functional teams to improve billing workflows and efficiency
- Monitor and respond to billing requests (including Slack channels) with timely, accurate solutions
What You Need
- 2+ years of high-volume billing and invoicing experience, including dispute resolution
- Strong problem-solving skills and a process-improvement mindset
- Confidence handling escalations and communicating clearly with internal teams
- Comfort working across Mac and PC, and learning new tools quickly
- Experience with Google Workspace, Slack, and Zendesk (preferred)
- Organized, adaptable, and able to juggle multiple moving priorities
Benefits
- $24–$27/hour
- Health, vision, and dental benefits (low-cost plans)
- Wellness and mental health benefits for employees and families
- Flexible PTO and flexible scheduling culture
- Equity options
- Company-provided 401(k)
- Home office setup support plus a monthly internet/phone stipend
Hiring now. If you want a remote role where your attention to detail actually matters, don’t sit on this.
Come help modernize an industry that’s been begging for a glow-up.
Happy Hunting,
~Two Chicks…