Operational Responsibilities:
- Provide high-quality administrative support to clients, and occasionally collaborate with fellow VaVa team members as an opportunity for growth and to increase the level of service
- Effectively manage tasks, projects, and deadlines always to meet client expectations
- Maintain open communication with the client, external stakeholders, and the VaVa team
- Provide the utmost care with keeping sensitive and confidential information private and secure at all times
RESPONSIBILITIES
- Tracking billable and payable hours regularly
- Collecting, organizing, and fulfilling expenses and expense reports
- Searching each financial statement for any payment inconsistencies or errors
- Collaborating with clients or customers, vendors, and other team members to resolve billing errors
- Creating invoices and billing materials to be sent directly to a customer or client
- Inputting payment history, upcoming payment information, or other financial data into accounts
- Finding financial solutions for clients or customers who may need payment assistance
- Informing clients or customers of any missed or upcoming payment deadlines
- Calculating and tracking various company financial statements
- Other Billing tasks as requested
GENERAL QUALIFICATIONS
- Must reside and be authorized to work in the United States
- At least 2 years of the demonstrated experience outlined above
- At least 2 years of experience working full-time in a virtual role