Job Description:

$1,500 Sign On Bonus For External Candidates

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you’re fluent in English and Spanish, Mandarin, Cantonese or Korean, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment.

Who says house calls are a thing of the past? At UnitedHealth Group, we’re always looking for new ways to run our service centers, improve our service levels and help people lead healthier lives. Here’s an opportunity with one of our most exciting business areas: Optum – a growing part of our family of businesses that make UnitedHealth Group a Fortune 10 leader. Now’s your chance to make a real impact by being an integral part of our progressive house calls program. Join us as we go beyond basic care to health programs integrated across the entire continuum of care.

This position is full-time (40 hours/week) Monday – FridayEmployees are required to work an 8-hour shift between our normal business hours of 9:00 am to 5:30 PST, 10am to 6:30 MST, 11:00am to 7:30 CST, or 11:00am to 7:30 EST. It may be necessary, given the business need, to work occasional overtime or weekend.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

This is high volume, customer service environment. You’ll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Preferred Qualifications:

Telecommuting Requirements:

Soft Skills:

APPLY HERE