Compassionate service. Flexible hours. Work from home.
About TeamHealth
TeamHealth is a nationally recognized physician practice, named among America’s Greatest Workplaces in Health Care (Newsweek 2025), Top 150 Places to Work in Healthcare (Becker’s), and Most Admired Companies (Fortune). Our National Patient Service Center provides billing and insurance support to patients across the U.S. Join a supportive team where your work truly makes a difference.
What You’ll Do
- Provide bilingual (Spanish-English) customer service via phone
- Assist patients with billing and insurance inquiries
- Research and resolve account discrepancies
- Update insurance information and rebill claims when needed
- Generate and send itemized statements or courtesy claims
- Set up and manage payment plans
- Document all interactions accurately in the system
- Maintain a professional and empathetic tone at all times
- Perform additional administrative tasks as needed
Qualifications
- High school diploma or GED required
- Bilingual fluency in Spanish and English
- Strong communication, listening, and typing skills
- Ability to multitask (listen, speak, and type simultaneously)
- Comfortable using Microsoft Windows and computer-based systems
- Previous experience in customer service, call centers, retail, or hospitality preferred
What We Offer
- $750 Sign-On Bonus + quarterly performance incentives
- Flexible scheduling – full-time or part-time options
- 100% remote work (with optional on-site work in Knoxville, TN if desired)
- Company-provided equipment
- Benefits (Full-Time): Medical, Dental, Vision, Life, HSA/FSA
- 401(k) with discretionary company match (available to full-time and part-time staff)
- Paid Time Off (Full-Time) + 8 Paid Holidays
- Comprehensive wellness programs
- Ongoing training and professional development
If you’re bilingual, compassionate, and thrive in a fast-paced, patient-focused environment, this remote role provides stability, growth, and the chance to make a daily impact.
Happy Hunting,
~Two Chicks…