Support underserved members through real-time remote monitoring, clinical triage, and compassionate health education.
About Vheda Health
Vheda Health is a national leader in virtual health engagement focused on improving health equity for underserved populations. With over a decade of experience, Vheda delivers turnkey chronic care programs using remote patient monitoring, mobile care management devices, and a collaborative care team model.
Schedule
- Full-time, remote
- May require up to four in-person visits per year to Columbia, MD for company events
- Priority hiring for candidates in Florida, Illinois, and Kentucky
- Requires reliable technology and ongoing collaboration with a remote clinical team
Responsibilities
- Conduct immediate outreach to members with out-of-range vital signs or device alerts
- Assess symptoms, identify risks, and provide guidance on when to seek urgent or emergency care
- Educate members on chronic conditions, device ranges, and available support resources
- Assist members with mobile care management devices and troubleshoot basic issues
- Maximize member use of available programs and resources
- Document all interactions accurately in Vheda’s platform
- Support health coaches, tech support, and customer service teams
- Collaborate with the clinical team to ensure cohesive member care
- Contribute to closing gaps in care and supporting care plan adherence
Requirements
- Fluent in Spanish
- Current and active RN license
- 1–3 years of experience in a critical care setting
- Strong understanding of chronic disease management (Diabetes, Hypertension, CHF, Asthma, COPD, Weight Management, Behavioral Health)
- Proficient with web-based systems and remote workflows
- Excellent communication skills with compassion, empathy, and cultural awareness
- Ability to work independently and collaboratively in a remote environment
Preferred
- Emergency room experience
- Experience working with diverse populations
- Knowledge of Medicaid and/or Medicare
- Prior telephonic patient outreach
- Motivational Interviewing familiarity
- Experience in care coordination or case management
- Knowledge of HEDIS and/or NCQA standards
Benefits
- Competitive salary
- Medical, dental, vision, LTD, STD, and life insurance
- 401(k)
- Unlimited paid time off
- 11 paid company holidays
- Team events and companywide gatherings
- Flexible remote work with mission-driven impact
Happy Hunting,
~Two Chicks…