If you can calm a stressed-out caller, control the conversation, and keep people from quitting when things get hard, this role will keep you busy in the best way. You’ll be the main point of contact for newly enrolled clients, helping them stay committed to becoming debt free.
About GRT Financial, Inc.
GRT Financial, Inc. is a licensed debt settlement company that negotiates reductions of unsecured debt for clients seeking relief. The company is built on transparent practices and ties its success to client outcomes, since it only gets paid when debts are settled.
Schedule
Full-time, 100% remote (Work From Home).
Shift options: 8AM-4:30PM EST, 10AM-6:30PM EST, or 12:30PM-9PM EST; must have high-speed internet (50 MBPS) and Wi-Fi access.
What You’ll Do
⦁ Take inbound calls from customers and complete daily follow-up touchpoint tasks.
⦁ Control conversations, handle objections, and clearly explain the product or service to customers.
⦁ Navigate computer systems to locate customer data, document interactions, and maintain performance targets and service standards.
What You Need
⦁ Spanish speaking required.
⦁ 1–2 years of retention experience, ideally in a high-volume call center environment.
⦁ Strong listening and communication skills with the ability to think fast, overcome objections, and use sound judgment while following procedures.
Benefits
⦁ $18/hr paid weekly plus monthly bonus.
⦁ Medical, vision, and dental insurance (first of the month following 30 days of employment).
⦁ 401k/retirement options plus paid vacation per company PTO policy.
If you want in, apply while the remote seats are still available.
If you’re ready to help people stay the course and change their financial story, this is your moment.
Happy Hunting,
~Two Chicks…