A strong opportunity for bilingual candidates who enjoy helping people, solving problems, and working in a fast-paced customer support environment. Ideal for someone who wants remote stability, full benefits, and room to grow.
About Teleperformance (TP)
Teleperformance is a global leader in digital business services, supporting top brands around the world. With more than 500,000 employees speaking 300+ languages, TP combines technology and human connection to deliver exceptional customer experiences. The team values inclusion, growth, and meaningful work.
Schedule
- Fully remote
- Must live in an approved state (AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY)
- Paid training provided
- Full-time, structured schedule
- Must be fluent in English and Spanish
What You’ll Do
- Assist customers via phone, email, chat, or social channels
- De-escalate concerns and resolve inquiries professionally
- Process assistance and payment-related requests
- Document call details for audits and reporting
- Escalate cases when needed
- Provide feedback on recurring issues
- Upsell products or services if required
What You Need
- High school diploma or equivalent
- At least 6 months of customer service experience
- Must be 18+
- Ability to type 30+ WPM
- Comfortable using desktop systems and Windows-based tools
- Strong communication and problem-solving skills
- Bilingual fluency in English and Spanish
Work-From-Home Requirements
- Minimum internet speed: 30 Mbps download / 10 Mbps upload
- No satellite, mobile hotspot, P2P, or VPN connections
- Ping under 50ms with no packet loss
- Proof of internet speed required
- Quiet, distraction-free workspace
Benefits
- Competitive wages
- Paid time off
- Medical, dental, vision, 401k
- Wellness and employee engagement programs
- Clear career paths with real advancement potential
If you want a long-term remote role where bilingual skills shine and growth is built in, this is a strong fit.
Happy Hunting,
~Two Chicks…