Help patients get the care they need while keeping the revenue cycle running smoothly. This role is perfect for someone who understands the insurance maze and thrives in a fast-paced remote environment.
About Prompt
Prompt builds modern, highly automated software for rehab therapy clinics and the patients they serve. As one of the fastest-growing companies in the therapy EMR space, we’re reshaping outdated systems with smarter workflows and truly meaningful tech. Our work reduces waste, improves patient outcomes, and supports providers nationwide.
Schedule
• Full-time
• 100 percent remote
• Standard business hours with flexibility
• Collaboration across scheduling, billing, AR, and provider teams
What You’ll Do
• Verify patient insurance coverage, eligibility, and benefits before services
• Determine patient responsibility for copays, deductibles, and coinsurance
• Secure prior authorizations for services, procedures, or medications
• Document verification and authorization details accurately in the system
• Communicate requirements to providers and coordinate with payers
• Track pending authorizations to prevent delays
• Identify trends in benefit or authorization issues and escalate when needed
• Support denial-prevention efforts by ensuring payer requirements are met upfront
What You Need
• High school diploma or equivalent; higher education preferred
• One to two years of benefit verification, insurance, or authorization experience
• Strong knowledge of commercial and government payers
• Excellent attention to detail and organizational skills
• Clear communication skills across patients, providers, and payers
• Experience with RCM systems, EMRs, and payer authorization portals
• Familiarity with denial management and appeals workflows
Benefits
• Competitive hourly compensation: $22 to $28 per hour
• Remote or hybrid work environment
• Flexible PTO
• Medical, dental, and vision coverage
• Company-paid disability and life insurance
• Company-paid family and medical leave
• Potential equity for high performers
• 401k
• FSA/DCA and commuter benefits
• Discounted pet insurance
• Sponsored lunches and wellness perks
• Fitness credits and access to onsite recovery suite
Take the next step now. Roles like this move quickly.
You’ve got the skills, now make the move that unlocks the next chapter.
Happy Hunting,
~Two Chicks…