Area Credit Coordinator

The Area Credit Coordinator provides credit support for local customers performing customer set up function, approving credit terms based on approval matrix, monitoring customer terms and compliance; managing credit holds/releases; collecting delinquent accounts; negotiating payment schedules as required; maintaining collection communications with local account sellers, Support Office third party collections, and/or customer with some degree of latitude and judgment using existing systems and procedures. This role may assist their manager or supervisor with mitigation / investigation of credit risks and may perform customer set up function.

This position is been determined to be “Remote Anywhere”: The work is completed 100% remote anywhere in the U.S. except Hawaii or United States Territories.

Typical pay for this role is around $25.00 – $29.00 per hour depending on experience and location.

Workstream Specific Responsibilities- 95%

• Makes credit decisions and establishes payment terms within assigned authorities per Corporate Credit Policy Matrix. Collects on delinquent accounts and maintaining portfolio for analysis, accuracy, and deadlines; negotiate policy compliant payment schedules as necessary
• Monitors and controls customer account applications/set ups for ownership linkage ensuring national or local account exposures are linked with the same ownership ID for aggregation purposes
• Responsible for gathering financial and other credit information to be used in risk analysis to develop/modify credit limits for potential/existing customers
• Establishes and maintains communication with sellers and/or USF customers within assigned portfolio to ensure expeditious collections with rapid resolution of past due accounts
• Monitors open accounts receivable for terms compliance, ensures skipped invoices, short paid invoices, credit memos, and unapplied cash are resolved timely
• Implements and where necessary creates amicable, effective payment plans on past due accounts and coordinate collections/customer credit issues/resolutions with Sellers and/or customer; follows protocol for courtesy and demand letters as necessary to effect proper collection
• Prepares annual credit reviews/ write-ups and recommends credit limits in accordance with the Corporate Credit Policy.
• Assists their manager or supervisor to ensure compliance with all regulatory requirements including Sarbanes Oxley (Sox)controls
• Files or assist the manager or supervisor with UCC filings if applicable
• Provide documentation of uncollectible accounts to the centralized third-party collections group at the Support Office; may code and recommend accounts for write-off
• Assists with credit reporting requirements
• Participates in special projects or tasks as assigned/requested by manager or supervisor
• Other duties as assigned by manager

Personal Development – 5%

• Update to personal Individual Development Plan (IDP) and prepare for check-ins with your leader.
• Engage in formal US Foods performance management process.
• Strive to learn and benchmark against industry trends as well as be engaged in industry peer groups.
• Pursue other personal learning and development initiatives.

SUPERVISION: None

ROLE SEGMENTATION: Remote

QUALIFICATIONS

Education/Training:
• High School Diploma or GED Required
• Associates degree or Credit Business Associate (CBA) Certification is desired
Related Experience/Requirements:
• 2 years’ data entry experience working in Credit/Collections performing account reconciliations or in a financial related role is required
• 1-2 years’ approving credit terms, managing portfolio for adherence to credit terms, collecting amounts due, and resolving aged items is required
• 1-2 years’ experience utilizing D&B, and other financial & risk management tools required
• Food service or similar distribution experience is desired

Knowledge/Skills/Abilities: 
• Intermediate MS Office skills required with strong Excel skills (ability to create pivot tables, VLOOKUP and basic formulas required).
• Ability to effectively communicate both verbally and in writing in a clear and concise manner under pressure so others will understand while collaborating cross functionally with internal and external stakeholders
• Ability to work using multiple screens using different applications while balancing multiple priorities and meeting deadlines.
• Ability to make risk management decisions for customers and collaborate with next level management on those with high degree of complexity
• Strong problem-solving skills with the ability to find the root cause of issues.
• Must have attention to detail while working independently and in a professional manner.

Physical Requirements:
• Must be able to perform data entry and focus on work for 8 hours a day

Compensation depends on experience, geographic locations, and other factors permitted by law.  In Colorado, the expected compensation for this role is between $26.00 and $29.00 per hour.  In New York City, the expected compensation for this role is between $26.00 and $30.00 per hour. In California, the expected compensation for this role is between $26.00 and $30.00 per hour.  In Washington, the expected compensation for this role is between $26.00 and $30.00 per hour.  This role is also eligible for   Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.