Sutherland is looking for Customer Service Advisors to service their Air BNB client. If you are interested in applying for this position. Check out the description below from their website and apply.
We’re now hiring full-time, WORK from HOME – Customer Service Representatives to support our Airbnb program!
The role:
As a Customer Service Representative, you’ll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you.
This is the job for you if:
- You excel at handling customer inquiries of varying types
- You are an active listener and can leverage probing question skills
- You have a proven track record for hitting sales targets
- You can manage and overcome objections for subscribers’ cancellation and suspend requests to assist in reducing churn
- You bring an enthusiastic personality
What we offer:
- Competitive hourly rate: $14.00 with monthly performance incentives
- Medical, dental and vision benefits
- Paid training
- Advancement opportunities
Qualifications
- Excellent verbal and written communication skills and are a strong multitasker
- Driven by solving problems and meeting goals
- Familiar with Microsoft Office tools
- Experience in customer service and sales
- High school diploma or equivalent
Requirements to work from home:
- Excellent Internet connectivity
- Productive and secure work environment
- A USB, dual-ear headset with noise-canceling microphone
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