Be the spark that inspires clients to take their first step toward treatment. Charlie Health is hiring an Admissions Engagement Coordinator to connect with prospective clients and families, driving interest and guiding them toward life-saving care.
About Charlie Health
Charlie Health is transforming behavioral healthcare by delivering personalized, virtual treatment rooted in connection. Focused on individuals with complex needs, the team builds bridges between clients, clinicians, families, and communities. As one of the fastest-growing startups in healthcare, Charlie Health is expanding access nationwide and redefining how mental health treatment looks in practice.
Schedule
- Full-time, remote (U.S.-based)
- Shift-based scheduling required (specific shifts confirmed during application)
- Role not available in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or DC
What You’ll Do
- Manage high-volume outreach to prospective clients with compassion and professionalism
- Drive the early stages of admissions by initiating timely contact to spark interest and move clients forward
- Collaborate with Admissions Coordinators to ensure warm handoffs for qualified leads
- Keep meticulous client records, including contact attempts, notes, and status updates
- Communicate Charlie Health’s mission and clinical model with clarity and confidence
- Support re-engagement strategies to re-spark interest for clients who paused their journey
- Identify barriers to admission and route clients to the right support resources
- Adapt workflows and outreach strategies as admissions pipelines evolve
- Assist with attendance processes and admissions pipeline management as needed
What You Need
- Bachelor’s degree
- 2+ years of sales or admissions experience (healthcare admissions a plus)
- Strong track record of meeting or exceeding performance targets
- At least 1 year of Salesforce experience
- Ability to thrive in a fast-paced, shift-based environment
- Strong organizational and multitasking skills
- Familiarity with HIPAA and experience working with adolescents or young adults in mental health is a plus
- Proficiency in Microsoft Office and Google Suite
Benefits
- Base salary range: $54,000–$60,000 annually
- Performance-based bonus opportunities with total compensation range of $66,000–$84,000 annually
- Comprehensive benefits package for full-time employees
- Opportunity to help clients and families take the first step toward meaningful care
Turn outreach into impact—help more clients say yes to care.
Engage with purpose. Lead with hope.
Happy Hunting,
~Two Chicks…