Be the first connection for clients seeking life-saving behavioral healthcare. Charlie Health is hiring Admissions Engagement Coordinators to manage outreach, build trust with prospective clients and families, and ensure a smooth transition into treatment.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health care designed for people with complex needs. By focusing on connection—between clients, clinicians, care teams, and families—we expand access to treatment and improve outcomes. As one of the fastest-growing mental health startups, Charlie Health is reshaping what care looks like for people who need it most.
Schedule
- Fully remote (United States)
- Shift-based schedule; availability required per application guidelines
- Note: This role is not available to candidates in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or Washington, DC
What You’ll Do
- Manage high-volume outreach to prospective clients and families
- Initiate compassionate, timely contact to spark engagement and move clients through early admissions steps
- Collaborate with Admissions Coordinators to ensure warm handoffs and speed to assessment
- Maintain accurate, privacy-compliant client records in Salesforce
- Engage clients, families, and referral sources with professionalism and inclusivity from first contact
- Identify and resolve early barriers to admission, including scheduling or financial concerns
- Support reengagement strategies by tailoring outreach to clients who have dropped off
- Contribute to pipeline management, covering teammates when needed and supporting attendance processes
What You Need
- Bachelor’s degree required
- 2+ years of sales experience (healthcare admissions a plus)
- Proven record of exceeding performance goals in admissions or client-facing roles
- 1+ year of Salesforce (or similar CRM) experience
- Ability to multitask in a high-volume, fast-paced environment
- Familiarity with HIPAA policies preferred
- Experience with adolescents/young adults in a mental health context a plus
- Proficiency in Microsoft Office and Google Suite
Benefits
- Competitive base salary: $54,000 – $60,000 annually
- Target performance-based bonus (total comp: $66,000 – $84,000 annually)
- Comprehensive health, dental, and vision benefits
- Paid time off and holidays
- Mission-driven role with opportunities to grow in a fast-scaling company
This is your chance to help clients take their first step toward healing while building a career with lasting impact.
Bring compassion and urgency to behavioral health admissions—apply today!
Happy Hunting,
~Two Chicks…