Two Chicks With A Side Hustle

How you will make an impact
– Manage inbound and outbound collections calls and correspondence
– Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
– Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
– Ensure the processing of payments
– Oversee and update customer files to ensure data consistency
– Catalog all customer payments to the correct reports
– Process bankruptcy filings in the correct manner when received
– Lead all billing and reporting activities according to deadlines if interested please send resume on a word document to Jim.Kirk@Roberthalf com

Requirements

– Excellent written, verbal and social communication skills highly desired

– Effectively analyze customer accounts make decisions based on said analyses

– AA or BS/BA in Accounting preferred

– Collecting Payments experience

– Accounts Receivable (AR) experience

– Account reconciliation experience

– 2-3 years of prior high volume collections experience

– Experience using accounting software

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