Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow. Apply here for your next career!
Academy of Art University is seeking an experienced Accounts Receivable Student Account Coordinator to support students. If you have an appreciation for the arts and education and desire to work REMOTELY, Academy of Art University encourages you to consider joining our team. As an Accounts Receivable Student Account Coordinator, you have a unique opportunity to work with aspiring artists.
Responsibilities:
- Aids in billing, collections, and communications regarding student accounts
- Provides written preparation and data input of all student account transactions
- Answers telephone inquiries and counsel’s students on resolving debt incurred and answers questions about their account
- Reviews central email account for student accounts and responds to inquiries from students
- Outreach to students by phone and discuss payment and approved payment arrangements of the students’ balance.
- Responds to the Registrar’s Office for clearance of students’ requests for release of transcripts and diplomas
- Provides miscellaneous office support such as answering telephones and providing back-up for other office staff
- Maintains department confidence and protects operations by keeping information confidential
- Adheres to all safety and housekeeping policies and procedures
- Contributes to Team Effort by accomplishing related duties as needed
- Responsible for reviewing students’ statements to ensure accuracy of receivable activity prior to sending to Third Party Collection Agency.
- Work with other departments on all continuing students who have not completed their financial aid file; contact all students who have not applied for financial aid, have incomplete files, and/or have gaps between financial aid and total costs
Qualifications:
- At least one year of experience working with accounts receivable preferred
- Bachelor’s Degree preferred
- Passionate about student success and higher education
- Empathetic, patient, and positive
- Excellent phone and written communication skills
- Excellent time management and organizational skills
- Attention to detail
- Able to thrive in a dynamic and deadline-driven environment
This is a REMOTE Position.
Compensation: $24.04 per hour
Benefits:
Academy of Art University offers full-time employees health insurance, 401k options, paid vacation based on years of service (15 days’ accrual at start), paid holidays, paid sick leave and a commuter benefit program. The Academy also offers full-time employees an opportunity to take one undergraduate course tuition free each semester. Full-time employees also have access to our multi-lane swimming pool, two fitness centers and our many recreational programs, including our NCAA Division II events.
Application Deadline: July 19, 2024
Academy of Art University is an equal opportunity employer. All applicants will be considered regardless of age, Aids or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law. Academy of Art University will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Department at [email protected].