Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!
The Accounts Receivable Specialist will help with the creation and implementation of best-in-class finance and accounting practices. The incumbent is detailed oriented, has a strong foundation in billing and collections, and has demonstrated work experience on billing and accounts receivable (A/R) teams for a fast-paced and highly transactional companies. This role requires the incumbent to exercise assertiveness, professional discretion, independent judgement, and to perform their responsibilities effectively.
How you’ll add value:
- Collections: Exercise professional judgment and positive communication with customers regarding billing and payment queries and resolving past due accounts.
- Negotiate with customers on past due amounts and create and enforce approved payment plans. Assist with collections process and ensure that any increase in A/R balance is investigated properly.
- Monitor and recommend any seriously delinquent accounts for database termination.
- Support daily and monthly billing and accounts receivable functions to ensure customer accounts are accurate and current.
- Research and respond to billing inquiries or disputes; FreshDesk tickets.
- Review of Customer Agreements, to ensure that associated revenues can be properly recognized, and customers adhere to terms set forth by R365 Master Subscription Agreement.
- Responsible for processing of manual billing projects.
- Cash application: Applying open credit memos to open customer invoices.
- Manually processing payments on file.
- Refunds: Gather all pertinent information for manager approval.
- Facilitating approved payment plans and executing new due dates in system.
- Back-up: Process checks, bank payments, and bank deposits.
- Ad hoc projects as assigned by management.
What you’ll need to be successful in this role:
- 2-3 years demonstrated A/R accounting experience
- Higher education coursework in Business or Accounting preferred
- Demonstrated customer service experience
- Salesforce experience (preferred but not required)
- Sage Intacct experience (preferred but not required)
- Flexibility with workload and ability to adhere to tight deadlines, and able to adjust schedules as needed
- Knowledge of SaaS companies and subscription-based revenue models
- Understanding of GAAP principles, and internal controls
R365 Team Member Benefits & Compensation
- This position has a salary range of $24.50-$28/hr. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives