Greenhouse Software
About the Role
Title: Accounts Receivable Associate
Location: Anywhere in the United States
Job Description:
We believe in the power of hiring. Because the potential for people to do something outstanding has everything to do with being in the right role, on the right team, at the right time. That’s where Greenhouse comes in – from recruiting to on-boarding, we make software to help every company be great at hiring.
Greenhouse is looking for an Accounts Receivable Associate to join our team!
We’re helping more and more companies get better at hiring every day. With our growing clientele (and invoice volume), we want to continue to provide a premier customer experience to everyone that we interact with, while ensuring that our customers follow the agreed-upon payment terms.
Our ideal hire is someone who has worked closely with their current customers and who has had experience with best practices around customer issues. You’ll report to our Accounts Receivable Manager and work closely with our Accounts Receivable Specialist. You will be part of a small but highly visible team that enables our leadership to make informed decisions to drive the business. A big part of this role will be working with cross-departmental partners to manage customer interactions successfully – with the goal of operating a consistent, streamlined process that increases the timeliness and accuracy of customer payments.
Who will love this job
- A self-starter – who finds process in ambiguity and strives to be ahead of the curve
- A great teammate – who welcomes collaboration and is driven by helping others find success
- A purist, who is passionate about organization and never misses a detail
- A numbers wiz – who loves compiling data to show progress and guide decision-making
What you’ll do
- Act as a liaison to team members across the organization on customer collection workflows
- Resolve incoming customer tickets in a timely manner
- Master navigation within Netsuite and our Collections Taskforce tracking tools
- Prepare weekly deliverables
- Validate incoming order forms, create invoices, and send them to our customers
You should have
- Experience working on a finance team
- Comfort working with accounting software systems (like Netsuite and/or Salesforce)
- Comfort collaborating in Excel / Google Sheets
- BA/BS in Accounting or related field, a plus
- Experience working at a tech/SaaS company, a plus
- Experience working with Zendesk as a ticketing platform, a huge plus
- Your own unique talents! If you don’t meet 100% of the qualifications outlined above, tell us in your cover letter why you’d be a great fit for this role.
Applicants must be currently authorized to work in the United States on a full-time basis.