Own a book of business and turn satisfied customers into long-term partners who grow with the platform. You’ll drive renewals, upsells, and adoption by staying proactive, mapping the customer journey, and making sure every account feels supported, heard, and valued.
About Fleetworthy
Fleetworthy is a fleet safety, compliance, and toll management platform built to simplify how fleets operate. In September 2024, Bestpass, Fleetworthy, ExpressTruckTax, and Drivewyze unified under the Fleetworthy name to deliver one connected command center for safety, compliance, and efficiency. Their tools support millions of drivers and vehicles, helping organizations reduce risk, save money, and operate Beyond Compliant.
Schedule
• Remote or hybrid (location not specified)
• Full-time expectations not specified in posting
• Time zone expectations not specified in posting
• Customer-facing role supporting an existing customer base
What You’ll Do
⦁ Expand revenue from the existing customer base through consultative upselling and cross-selling, using an inquisitive, partner-based approach.
⦁ Own renewals, retention, and account growth while delivering a consistently strong customer experience.
⦁ Build and maintain a healthy pipeline of opportunities from current customers, while working toward sales targets.
⦁ Develop strong knowledge of customer segmentation, behaviors, and industry insights to increase customer lifetime value.
⦁ Act as the voice of the customer, sharing feedback and feature requests to influence product improvements and adoption.
⦁ Educate customers on new features, increase utilization, and gather feedback through surveys, interviews, and focus groups.
⦁ Drive customer references and case studies by creating “raving fans” who can speak to results and value.
What You Need
⦁ 3–5 years of account management experience (or comparable customer-facing retention and growth experience).
⦁ Strong interpersonal skills with the ability to collaborate across internal teams and external stakeholders.
⦁ A customer-first mindset with the ability to understand needs, manage expectations, and follow through consistently.
⦁ Comfort managing high volume across multiple accounts and priorities in a fast-paced environment.
⦁ Excellent written and verbal communication skills, with a results-oriented, proactive approach.
⦁ CRM experience (Salesforce preferred); Microsoft Office skills (PowerPoint, Word, Excel) are a plus.
Benefits
⦁ Base salary range of $50,000 to $65,000 USD plus commission package.
⦁ Remote or hybrid flexibility (based on business needs and location).
⦁ A values-driven culture built on collaboration, trust, and continuous improvement (1TEAM).
If you’re ready to own accounts, grow revenue the right way, and become the trusted partner customers actually want to hear from, apply while it’s open.
Bring your customer instincts and your closing discipline, and help fleets get Beyond Compliant.
Happy Hunting,
~Two Chicks…