Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.
The Account Manager plays a critical role by providing world class customer service. They also support the Account Executives in achieving their monthly and quarterly revenue goals. In this role, you will partners with one or more Account Executives, and provide up-sell opportunities and lead generation functions within the assigned territory. Additionally, you will serve as the main point of contact for their customers’ daily, building revenue through upselling, executing internally and externally as well as superior customer relationship management.
The News Journal Media Group is proud to be a part of Gannett. We are an energetic and fast-paced media company with a sales team devoted to being a World Class Sales Organization.
We are a consultative media company that provides our customers with a means to deliver their advertising message to the right audience in the most effective way. From digital, print and social media, The News Journal Media Group encompasses an array of products.
In this role, you will:
- Consistently meet and exceeds revenue goals and expectations. Maintains and grows account base. Develops and delivers ideas/solutions to grow market share within an existing customer base.
- Identifying, qualifying and presenting up sell opportunities to customers.
- Demonstrates deep understanding of the marketplace, customers’ business models and objectives, competitors, and print and digital offerings.
- Articulates product offerings and their value to customers.
- Collaborating with Account Executives on client business needs/potential client opportunities and new products/programs to better serve the client.
- Working closely with customers and Account Executives to facilitate proposals, correspondence, and resolution of customer’s issues.
- Serves as the primary contact with account executives for technical issues and campaign performance.
- Provides monitoring and optimization of online campaigns.
- Meets or exceeds defined activity, revenue, and product goals.
- Development of an understanding of our Digital Department product offerings and internal systems.
- Utilizes sales tools and research to articulate value of Company offerings.
Here’s what you need to have:
- Bachelor’s degree or an equivalent combination of education and experience.
- 1-2 years of account management and previous sales experience, digital experience preferred.
- Proficiency with MS Office and PowerPoint products required; SalesForce.com or another CRM tool preferred.
- Must be able to work with multiple Account Executives with ease and provide exceptional customer service and be team oriented in nature.
- Creative, flexible and able to adapt to industry change.
- Should be able to work in a fast paced, team environment with revenue deadlines.
- Articulate and solid communicator with effective presentation skills.
- Strong organizational skills.
Here’s what we offer:
We offer a competitive salary and career growth opportunities. We also offer you a comprehensive benefits package which includes medical, dental, vision, life insurance, short-term disability, long-term
The annualized base salary for this role will range between $43,000and $81,000. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.