If you love being the calm, helpful voice clients remember, this role puts you right at the center of a fast moving architectural firm. You’ll keep communication tight, problems handled, and client experience consistently professional.
About VanDuzer Architects PC
VanDuzer Architects PC is a customer centric architectural firm focused on delivering a positive, professional client experience. The team supports clients through architectural services and project processes while prioritizing strong relationships and satisfaction.
Schedule
- Full time
- Remote (listing notes Falls Church, VA)
- Work hours and time zone expectations not specified in the posting
What You’ll Do
- Serve as the first point of contact for clients and stakeholders via phone, email, and in person
- Maintain an organized database of client interactions with accurate record keeping
- Coordinate with internal teams to resolve client issues and respond in a timely way
- Educate clients on architectural services and processes
- Schedule appointments and support project timelines for client meetings
- Follow up with clients to confirm satisfaction and collect feedback
- Support administrative tasks as needed to keep office operations running smoothly
What You Need
- High school diploma or equivalent (additional education in business or communications preferred)
- Customer service or client facing experience, ideally in a professional setting
- Excellent verbal and written communication skills with a friendly, approachable style
- Strong organization and attention to detail
- Ability to multitask and prioritize in a fast paced environment
- Proficiency with office software and CRM systems
- Interest in architecture and design is a plus
Benefits
- Not listed in the posting
If you want to get in while this team is still growing, move on it.
Bring the professionalism, bring the warmth, and help clients feel taken care of from first contact to final follow up.
Happy Hunting,
~Two Chicks…