Help patients get where they need to go, faster. This is a high-volume scheduling role for a bilingual professional who can stay calm, clear, and accurate while handling back-to-back calls.
About American Health Connection Inc
American Health Connection (AHC) provides centralized scheduling and patient communication services for healthcare clients such as hospitals, medical centers, and clinic networks.
Schedule
- Full-time, day shift
- Monday–Friday, with rotating 4th weekends required
- 100% remote with virtual training
- Must reside in the continental U.S.
- Not hiring from: AK, CA, CO, CT, DE, HI, IL, ME, MD, MA, MI, MN, NE, NH, NM, OR, RI, VT, WA, DC, WI
- Must maintain a private, noise-free, HIPAA-compliant workspace at home
What You’ll Do
- Handle high-volume inbound calls (expect 80+ calls per shift)
- Schedule patients using EMR/EHR systems for assigned healthcare clients
- Provide central scheduling and patient communications support across hospitals/clinics
- Document accurately and clearly with strong written spelling and legibility
- Deliver professional phone etiquette and urgent, patient-centered support
- Use Microsoft Office and desktop systems confidently during daily workflows
What You Need
- Bilingual skills preferred (Spanish or Tagalog desired)
- 2 years of recent medical office experience
- EMR/EHR experience required
- High-volume patient scheduling experience preferred
- Excellent verbal and written communication skills
- Strong sense of urgency and patient-service mindset
- Proficiency with Microsoft Office Suite
- Solid desktop computer skills and ability to work independently
Benefits
- Starting pay: $17.00/hour
- Medical, dental, vision, and life insurance
- 401(k) plan with company match
- Additional company benefits
This role is actively hiring for full-time day shifts. If you meet the experience requirements and can commit to the schedule and home setup, it’s worth moving on quickly.
Happy Hunting,
~Two Chicks…