Be the first voice members hear when they need help navigating their health coverage. This is a fast-paced, volume-driven role with structured training and clear performance expectations.
About Oscar
Oscar is a health insurance company built on a full stack technology platform, focused on making healthcare easier to understand and use. Founded in 2012, Oscar aims to deliver the kind of health insurance experience that feels supportive and human.
Schedule
- Remote role (must reside in Arizona, Florida, Georgia, or Texas)
- Part-time schedule: Monday–Friday, 9:00 AM–1:00 PM CST
- Includes 5-week full-time training: Monday–Friday, 8:00 AM–5:00 PM
- Pay: $19.00/hour
- Vacation accrual: up to 64 hours/year
- Eligible for select employee benefits
What You’ll Do
- Learn and apply Oscar’s processes, procedures, and tools tied to the Oscar business model
- Support members, brokers, providers, and vendors across multiple communication channels
- Manage an assigned caseload while meeting service, productivity, and quality expectations
- Build working relationships with internal and external partners
- Identify issues and escalate through established pathways to support leadership
- Monitor and track work-in-progress issues and drive them to resolution
- Escalate and resolve issues to meet appropriate turnaround times
- Participate in process improvement projects
- Protect Personal Health Information (PHI) and follow operational, regulatory, and compliance standards
- Follow all applicable laws and regulations
- Handle other duties as assigned
What You Need
- 1+ years of experience in a high-volume or customer-focused setting
- 1+ years of healthcare experience
- High school diploma or GED
Benefits
- $19.00/hour base pay
- Vacation accrual up to 64 hours per year
- Select employee benefits (role-eligible)
Spots like this move fast—apply while it’s still open.
If you’re steady under pressure, good with people, and comfortable working a caseload, this is a strong foot-in-the-door role with a mission-driven company.
Happy Hunting,
~Two Chicks…