If you’re sharp with people, calm under pressure, and can handle a steady queue without melting down, this role is a solid way to get into healthcare customer service with a predictable schedule after training.
About Oscar Health
Oscar is a tech-driven health insurance company focused on making healthcare feel simpler and more human. They support members, providers, and partners through a modern platform and a service-first approach.
Schedule
- Remote role
- Must reside in Arizona, Florida, Georgia, or Texas
- Part-time hours: Monday–Friday, 9:00 AM–1:00 PM CST
- Required training: 5 weeks full-time, Monday–Friday, 8:00 AM–5:00 PM
What You’ll Do
- Handle high-volume member and provider support across multiple channels
- Manage an assigned caseload while meeting productivity and quality goals
- Track and monitor open issues, escalate when needed, and drive resolution
- Follow standard operating procedures and maintain consistent documentation
- Identify issues using established escalation pathways and support improvements
- Protect PHI and follow operational, regulatory, and compliance standards
What You Need
- 1+ year in a high-volume or customer-focused environment
- 1+ year of healthcare experience
- High school diploma or GED
- Strong attention to detail and comfort with process-driven work
Benefits
- $19.00/hour base pay
- Eligible for select employee benefits
- Vacation accrual up to 64 hours per year
If you can commit to the 5-week full-time training, this is a clean, stable lane. Apply while it’s still fresh and competitive.
Happy Hunting,
~Two Chicks…