If you’re fluent in Spanish and English and you can sell with warmth and confidence, this role lets you make an impact while earning incentives on top of base pay. Senture is hiring bilingual Member Engagement Coordinators to make high-volume outbound calls, overcome objections professionally, and schedule free in-home or virtual health evaluations.
About Senture
Senture is a mission-driven company focused on improving access to care and helping members take control of their health. This team supports outreach and scheduling for health evaluations with licensed providers. You’ll work in a structured, fast-paced call center environment where productivity and quality standards matter.
Schedule
- Full-time, hourly (non-exempt), remote (US)
- 2 weeks of paid, mandatory training (100% attendance required)
- Call center hours: Monday–Friday 8:00am–8:00pm ET; Saturday–Sunday 9:00am–5:30pm ET
- Overtime may be required based on business needs
- Equipment provided
What You’ll Do
- Make high-volume outbound calls using an auto-dialer (average 50 calls per hour)
- Pitch and schedule free in-home or virtual health evaluations with licensed providers
- Use approved scripts to communicate clearly and consistently (Spanish and English)
- Overcome objections with rebuttals and guide members toward booking appointments
- Work across multiple systems to schedule providers and manage appointments
- Adjust, reschedule, or cancel appointments as requested
- Hit daily metrics for calls, appointments, handle time, and productivity
- Participate in coaching and team support as needed
- Follow HIPAA guidelines and report member complaints immediately
What You Need
- High school diploma or equivalent
- Fluent in Spanish (read, write, and conversation) and English
- Comfort in a results-driven outbound call center environment
- Strong sales aptitude and motivation to earn monthly incentives
- Friendly, clear communication skills with a professional tone
- Ability to follow a fixed schedule, accept feedback, and maintain confidentiality
- Ability to use multiple computer systems at once
- High-volume call center and auto-dialer experience (highly desirable)
- Authorized to work in the United States
- Ability to pass pre-hire testing, background check, and drug screening
- Ability to provide two valid IDs and proof of education during onboarding
Benefits
- Base pay: $13.50/hour with scheduled raises up to $15/hour after two years
- Monthly incentive plan (top performers can earn up to $1,045/month, plus additional bonus for top 10 performers)
- Competitive benefits, PTO, and growth/development opportunities
- Company-provided equipment
This is one of those roles where consistency turns into real money. If you can stay upbeat, work the script, and close the appointment, you’ll do well here.
Bring the bilingual confidence. Bring the persistence. Book the appointment.
Happy Hunting,
~Two Chicks…