This is a client-facing, high-level claims and risk consulting role where you advocate for complex clients, monitor large claims, and advise on coverage and strategy. Think “claims quarterback” more than “claims processor.” You’ll be in the middle of clients, brokers, and carriers, pushing for better outcomes and tighter claim management.
About Gallagher
Gallagher is a major insurance brokerage and risk management firm. This role sits within their Claims and Risk Consulting Team (formerly the National Risk Control Team), a national group of safety and risk professionals helping clients navigate evolving risk, regulations, and complex claims.
Schedule
• Fully remote eligible
• Full time
• Moderate travel required, including overnight travel
• Must be able to work outside normal business hours when needed
• Ability to travel by car and aircraft
What You’ll Do
• Advocate for complex clients by providing coverage guidance and monitoring large/complex claims
• Consult with clients and brokers on claims strategy and coverage issues
• Facilitate and attend client meetings and claims reviews
• Negotiate reserve changes when appropriate to improve client outcomes and manage costs
• Provide status reports based on service plans and review action plans and reserves
• Proactively gather claim updates from clients and carriers and communicate them clearly
• Review new problematic/complex claims for assigned clients and build an action plan to drive resolution
What You Need
• Bachelor’s degree or equivalent experience
• 5+ years related experience in Safety, Risk, or Insurance
• Ability to obtain appropriate licenses in all states where business is conducted
• Strong interpersonal skills and excellent verbal/written communication
• Proficiency in Microsoft Office
• Strong organization, time management, and discretion with confidential information
• Ability to understand industry trends and regulations and apply independent judgment
Nice to Have
• ARM, ASP, or CSP certification
Benefits
• Base salary range: $84,500–$165,000
• Medical/dental/vision starting day one
• Life and accident insurance
• 401(k) and Roth options
• HSA/FSA options
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work options (role dependent), training programs, wellness initiatives, and more
Two reality checks:
- This is remote, but not “stay home and chill” remote. Moderate travel + complex clients means you’ll be on and visible.
- Licensing is a gate. If you’re not ready to obtain/maintain multi-state licenses, you’ll stall out early.
Happy Hunting,
~Two Chicks…