Help keep specialty infusion care moving by making sure claims get paid accurately and on time. If you’ve worked home infusion or specialty pharmacy A/R and you know how to chase balances, fix billing issues, and write strong appeals without letting deadlines slip, this role is built for you.
About Soleo Health
Soleo Health is a national provider of complex specialty pharmacy and infusion services delivered in the home or alternate sites of care. Their mission is to simplify complex care while improving patients’ lives every day, supported by a culture focused on ownership, integrity, and smart problem-solving.
Schedule
- Full-time, remote
- Monday to Friday, 8:30am to 5:00pm
- No weekends or holidays
- Home infusion therapy experience required
- Pay range: $21–$24 per hour
What You’ll Do
⦁ Research assigned A/R balances and take timely collection actions to drive payment
⦁ Work payer and internal correspondence queues, resolving requests and issues efficiently
⦁ Make routine collection calls on outstanding claims and document outcomes clearly
⦁ Identify and correct billing errors, short payments, unpaid claims, and cash application issues
⦁ Flag risk accounts, potential write-offs, and status concerns, and escalate to management as needed
⦁ Research payer refund requests and status refunds based on findings
⦁ Maintain detailed, accurate notes in the company system to support follow-up and audit readiness
⦁ Communicate effectively with branches, management, patients, and insurance carriers
⦁ Answer phones and handle patient balance questions with professionalism and empathy
⦁ Use payer portals and electronic tools to confirm claim status and ensure claims are on file after submission
⦁ Identify and support payer projects and escalations with management and company liaisons
⦁ Write detailed appeals with supporting documentation and track follow-up and appeal deadlines
⦁ Submit secondary claims when needed
⦁ Ensure compliance with regulations, contracts, and company policies
What You Need
⦁ Previous home infusion and specialty pharmacy experience (required)
⦁ 1–3+ years of strong collections experience
⦁ High school diploma or equivalent; associate degree in finance/accounting preferred
⦁ Knowledge of HCPCS coding and medical terminology
⦁ Strong math and writing skills, including appeal writing
⦁ Strong communication, organization, and customer service skills
⦁ Ability to prioritize, problem-solve, and multitask in a high-volume environment
⦁ Proficiency in Word, Excel, and Outlook
⦁ Bonus: CPR+ system experience
Benefits
⦁ Competitive wages ($21–$24/hour)
⦁ Flexible schedules
⦁ 401(k) with match
⦁ Paid time off
⦁ No weekends or holidays
⦁ Medical, dental, and vision insurance plans
⦁ Company-paid disability and basic life insurance
⦁ HSA and FSA options (including dependent care)
⦁ Referral bonus
⦁ Annual merit-based increases
⦁ Education assistance program
This is a “keep the money moving” role. The best collectors aren’t just persistent, they’re sharp, organized, and deadline-aware.
If you’ve got infusion A/R in your blood and you don’t blink at appeals, go get it.
Happy Hunting,
~Two Chicks…