Help patients and the business stay financially whole by managing billing and collections for home infusion therapy accounts. If you know infusion billing, can talk money with empathy, and you’re steady with A/R follow-up, this role is a clean fit.
About Soleo Health
Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services delivered in the home or alternate sites of care. Their mission is to simplify complex care, backed by a culture built on ownership, integrity, and improving patients’ lives every day.
Schedule
- Full-time, remote
- Monday to Friday, 8:30am to 5:00pm (Pacific Time preferred)
- Home infusion therapy experience required
- Pay range: $20–$24 per hour
- No weekends or holidays
What You’ll Do
⦁ Manage billing and collection activities for Soleo’s Patient Accounts Receivable
⦁ Review billing statements for remaining patient balances after third-party payments post
⦁ Generate and distribute patient collection reports to the field to flag delinquent accounts
⦁ Communicate with patients about overdue balances, billing concerns, and payment arrangements
⦁ Monitor the collection agency portal and provide requested documentation as needed
⦁ Prepare balance adjustments when collection efforts are exhausted and next steps are required
⦁ Review Soleo Assistance applications for final approval or denial
⦁ Submit manufacturer co-pay claims on time and manage manufacturer co-pay A/R for prompt collections
⦁ Maintain positive relationships with manufacturer co-pay programs
⦁ Create patient invoices for missing pumps and track them through the collections process
⦁ Research and prepare patient refund requests when needed
⦁ Investigate patient correspondence and returned mail
⦁ Document clear, concise notes in the company system and escalate trends or issues to management
⦁ Provide strong customer service to internal teams and external patients while staying compliant with contracts and policies
What You Need
⦁ Knowledge of home infusion therapy billing practices (required)
⦁ 1+ year of medical billing and collections experience (required)
⦁ High school diploma or GED (required)
⦁ Understanding of HCPCS coding and medical terminology
⦁ Strong math and writing skills with comfort explaining balances clearly
⦁ Customer service experience with internal and external stakeholders
⦁ Excel and Outlook experience (required)
⦁ Bonus: CPR+ system experience
Benefits
⦁ Competitive wages ($20–$24/hour)
⦁ 401(k) with match
⦁ Paid time off
⦁ No weekends or holidays
⦁ Paid parental leave options
⦁ Medical, dental, and vision insurance plans
⦁ Company-paid disability and basic life insurance
⦁ HSA and FSA options (including dependent care)
⦁ Referral bonus
⦁ Education assistance program
⦁ Annual merit-based increases
⦁ Great company culture
This is one of those roles where professionalism matters: you’re dealing with real people, real balances, and real stress. If you can be firm, fair, and human while keeping A/R moving, you’ll do well here.
Happy Hunting,
~Two Chicks…