If you’re steady on the phones and good at turning confusion into clarity, this role is a clean fit. You’ll support clients in debt settlement programs, answer questions, provide updates, and keep everything documented accurately while meeting service goals.
About G.R.T. Financial
G.R.T. Financial is a dynamic and growing company that assists clients with their debt settlement programs. The team focuses on compassionate service, clear communication, and helping people move forward financially through consistent support.
Schedule
Full-time, 100% remote (Work From Home).
Shift: 12:30PM-9PM EST; role requires strong attention to detail, consistent attendance, and comfort with phone-based support.
What You’ll Do
⦁ Take inbound calls from clients and make outbound calls to provide updates and answer questions.
⦁ Respond appropriately to client concerns, clearly explain program details, and navigate systems to locate client data.
⦁ Accurately document client notes and status updates in the CRM and coordinate with other departments to resolve needs.
What You Need
⦁ Strong customer service skills with exceptional verbal and written communication and strong attention to detail.
⦁ Intermediate typing and math skills with working knowledge of Microsoft Word, Excel, Windows, and Outlook.
⦁ FDCPA guidelines familiarity and collections experience are a plus; history of excellent time and attendance preferred.
Benefits
⦁ $15/hr paid weekly.
⦁ Medical, vision, and dental insurance (first of the month following 30 days of employment).
⦁ 401k/retirement options plus paid vacation per company PTO policy.
If you want the overnight-ish shift and fully remote setup, apply while that schedule is still available.
If you’re ready to help people stay informed and supported through a stressful process, step in.
Happy Hunting,
~Two Chicks…