If you’re calm under pressure, sharp with details, and you know how to make patients feel cared for through a screen, this role is a strong fit. You’ll support providers virtually, handle patient messages and basic triage, and help keep care coordinated, timely, and compliant.
About CrewBloom
CrewBloom supports client-based teams with remote talent across operations and specialized support roles. In this position, you’ll support a healthcare client delivering virtual care through telehealth and digital communication platforms. The work is patient-facing, privacy-sensitive, and built for people who combine empathy with strong execution.
Schedule
- Full-time, client-based
- Work hours: 9:00am–6:00pm Eastern Time
- Fully remote with a dedicated home office setup required
What You’ll Do
⦁ Support healthcare providers with a mix of administrative and clinical tasks in a virtual setting
⦁ Respond to patient portal messages, including questions about medication use and side effects
⦁ Assist with basic nursing triage and patient inquiries, escalating appropriately when needed
⦁ Coordinate care and communication to ensure patients receive timely, accurate support
⦁ Deliver a high-quality patient experience with professionalism, empathy, and clear communication
⦁ Maintain compliance with HIPAA and all applicable privacy and safety regulations
⦁ Use tools like Google Workspace, Microsoft Office, and virtual meeting platforms to manage workflow and documentation
What You Need
⦁ 4+ years of professional experience in a clinical or healthcare-adjacent environment
⦁ 2+ years of experience working remotely in a professional setting
⦁ Strong organization, research skills, and admin execution
⦁ Experience managing calendars and scheduling across multiple time zones
⦁ Comfort with Google Workspace (Docs, Sheets, Slides, Drive, Gmail, Calendar)
⦁ Proficiency with Microsoft Office and virtual meeting tools (Zoom, Teams)
⦁ High emotional intelligence, maturity, and strong communication skills in English
⦁ Confidence asking for clarity on priorities, deadlines, and expectations when needed
⦁ Ability to work independently while staying aligned with a remote healthcare team
Benefits
⦁ Inclusive, innovative team culture with growth support
⦁ Opportunities to learn, contribute, and make real patient impact
⦁ Fast-paced environment with meaningful day-to-day work
⦁ Flexibility to work remotely and build your ideal setup
⦁ Better work-life integration with no commute
These roles tend to move quickly when telehealth teams are scaling, so don’t sit on it.
If you can combine patient-first empathy with clean execution and compliance discipline, go get it.
Happy Hunting,
~Two Chicks…