Be the friendly, reliable voice customers count on when they need answers, orders processed, or problems solved fast. You’ll help keep service levels strong while making every interaction feel smooth, human, and handled.
About Fellers, LLC
Since 1986, Fellers has supplied sign and graphics films, color change vinyls, and related supplies to printers, sign makers, and installers across the U.S. Since being acquired by APG in 2021, Fellers has expanded into automotive window tint, paint protection film, printing and finishing equipment, tools, film-cutting software, and more.
Schedule
- Remote (United States)
- Pay: $15.00–$17.00 per hour
What You’ll Do
- Maintain departmental service level targets
- Respond to customer inquiries with professionalism and empathy
- Process customer orders accurately and efficiently
- Provide a consistently positive customer experience
- Build and maintain basic product knowledge
- Keep accurate records of customer interactions, transactions, and complaints
- Communicate and collaborate with teammates to ensure a seamless customer experience
- Handle additional duties as assigned
What You Need
- Minimum 1 year of customer service experience
- Strong customer service and active listening skills
- Excellent communication skills
- Ability to prioritize and manage time effectively
- Basic computer skills
- High school diploma
- Passion for customer advocacy
- Proficiency with Microsoft Office Suite
Benefits
- Not listed
Work-from-Home Requirements
- Quiet, professional workspace free from noise (kids, pets, etc.)
- High-speed internet (minimum 50 Mbps)
- Chair and desk/flat work surface
Employment is contingent upon passing a background check and drug screen, unless prohibited by state law.
If you’re ready to be the calm, capable problem-solver customers remember, jump on it.
Happy Hunting,
~Two Chicks…