If you’re the kind of person who can calm chaos, solve the real problem, and leave customers feeling taken care of, this one’s for you. You’ll be the frontline voice for a fleet technology platform that helps keep drivers safer and businesses running smoother.
About Fleetworthy
Fleetworthy is a fleet safety, compliance, and toll management command center built to simplify operations and reduce risk. Former brands Bestpass, Fleetworthy, ExpressTruckTax, and Drivewyze unified under the Fleetworthy name in September 2024 to deliver one connected suite for fleets and drivers.
Schedule
• Fully remote (United States)
• Multi-channel support: phone, live chat, and email
• Role supports a broad customer base: fleet accounts, owner-operators, and consumers
What You’ll Do
⦁ Serve as the first point of contact for customer questions across phone, chat, and email with clear, professional, empathetic communication
⦁ Investigate and resolve issues including billing questions, using good judgment on when to solve and when to escalate
⦁ Maintain and update customer accounts in internal systems and CRM tools with strong accuracy and attention to detail
⦁ Partner with teammates and internal departments to drive timely resolutions and a smooth customer experience
⦁ Contribute to team growth through feedback, continuous improvement, and mentoring newer teammates
What You Need
⦁ Associate degree in Business, Communications, or related field (bachelor’s preferred)
⦁ 1–2 years of customer service or client-facing experience, ideally in a multi-channel environment
⦁ Strong problem-solving skills, including knowing when to escalate
⦁ Excellent written and verbal communication, with the ability to de-escalate tense situations
⦁ Proficiency with MS Office (Excel required) and familiarity with Salesforce or similar CRM tools
⦁ Organized, detail-oriented work style and a collaborative, team-first mindset
Benefits
⦁ Fully remote role (United States)
⦁ Up to $40,000 USD annually
⦁ Join a values-driven team focused on people-first collaboration, trust, innovation, and continuous learning
Hiring moves fast for strong customer support talent, so don’t sit on this.
If you want a stable remote role where your calm, clarity, and follow-through actually matter, go get it.
Happy Hunting,
~Two Chicks…