Lead the front-end work that gets patients onboarded quickly and correctly, so care can start without delays. If you can manage people, tighten workflows, and keep benefits, prior auth, and assistance programs running smoothly, this role has real impact on real patients.
About Nira Medical
Nira Medical is a national partnership of physician-led, patient-centered independent practices advancing neurological care. They support clinicians with technology, research opportunities, and a collaborative care network so patients can access life-changing treatments with better outcomes.
Schedule
Full-time, remote. Department: Infusion & Revenue Cycle Management.
What You’ll Do
⦁ Oversee benefit verification, benefit exploration, and prior authorization activities across physician and ancillary services
⦁ Lead patient assistance program operations, including eligibility assessments and enrollment into appropriate programs
⦁ Manage day-to-day performance of internal and external teams, ensuring productivity, quality, and accountability
⦁ Improve the patient experience through timely care initiation, responsive customer service, and proactive barrier removal
⦁ Partner with regional teams, practice leaders, vendors, and centralized RCM to drive consistency and optimize workflows
⦁ Support change management by sharing transition updates, performance metrics, and operational insights with stakeholders
⦁ Train and guide teams and new hires to improve execution during transitions and growth
What You Need
⦁ 3+ years of management or team-lead experience in patient onboarding/intake or revenue cycle management
⦁ Preferred: physician office or physician-administered drug experience
⦁ Strongly preferred: infusion revenue cycle management experience (benefit verification and prior auth for specialty infusions/therapies)
⦁ Experience leading benefit verification, prior authorization, patient assistance, or related intake/onboarding functions
⦁ Strong knowledge of revenue cycle best practices, payor coverage policies, and health plan benefit design
⦁ Ability to analyze intake workflows and communicate strategies that improve patient care and experience
⦁ Strong leadership, communication, and problem-solving skills, especially during change
⦁ Comfortable working fast in evolving environments
⦁ Bonus: EMR/EHR & RCM systems experience (Centricity, Athena, or similar)
⦁ Bonus: change management, EDI enrollments, contract interpretation, and revenue cycle reporting
This is a “make the machine run” role. Patients feel the difference when this function is tight.
If you’ve led teams through messy transitions and can turn chaos into a clean workflow, apply while it’s active.
Happy Hunting,
~Two Chicks…