This is not a sit-back-and-wait role. You’ll be the person who builds trust fast and enrolls high-need community members into a program that actually changes outcomes. If you’re bilingual, mission-driven, and comfortable being measured by results, Pair Team wants you on the front line.
About Pair Team
Pair Team is a tech-enabled medical group focused on improving how Medicaid and Medicare serve underserved populations. They deliver whole-person care (clinical, behavioral, and social) and use AI and automation to reduce admin work so care teams can focus on people. Their model supports high-need patients and is built around community-driven partnerships and measurable impact.
Schedule
• Full-time, Remote (United States)
• Set schedule: Wednesday through Sunday (days off Monday and Tuesday)
• Must work Pacific Time hours
• Training for the first 30 days: Monday through Friday, then transition to the weekend schedule
• Some in-person work required at clinic, community organizations, and partner locations (mileage and gas reimbursed)
What You’ll Do
• Identify, outreach, engage, and enroll eligible individuals virtually (phone, text, email) and in-person at partner sites
• Build trust with people who may be hesitant or distrustful of healthcare systems due to lived experience
• Explain Enhanced Care Management services and benefits in a clear, patient-centered way
• Educate partners on Pair Team’s services and help link members to the program
• Manage the full enrollment funnel end-to-end, including follow-ups, blockers, and status updates
• Promote timely communication between internal teams and external partners
• Hit enrollment metrics and performance goals tied to mission impact
• Use multiple tools and platforms to track outreach, enrollment stages, and documentation
What You Need
• Must be located in the United States
• Quiet, HIPAA-compliant workspace with reliable internet
• 1+ year experience in a metric-driven or quota-driven role
• Bilingual English and Spanish (reading, writing, speaking, listening)
• Strong communication skills and the ability to connect with people in tough situations
• Comfort using multiple tech platforms and learning new tools quickly
• Valid driver’s license and auto liability insurance
• Community-minded, results-driven, and willing to do repeated outreach without taking it personal
Benefits
• Pay: $23 per hour (depending on experience)
• Health, vision, and dental insurance
• Employer-sponsored 401(k)
• Flexible vacation policy
• Equipment provided (laptop, monitor, etc.)
• $100 monthly work-from-home stipend
• Mileage and gas reimbursement for on-site days
• Clear growth path with room for career progression
This role is for people who can hear “no” ten times and still show up the eleventh with patience, strategy, and respect.
If you’re ready to build trust, move numbers, and help people get connected to care that sticks, apply.
Happy Hunting,
~Two Chicks…