Help seniors living with chronic conditions get proactive care, all from your home office. As an Outbound Patient Enrollment Specialist with Cadence, you’ll be the first voice patients hear, guiding them into a remote care program designed to keep them healthier and out of the hospital.
About Cadence
Cadence is a technology-enabled healthcare company focused on delivering proactive remote care for patients with chronic conditions. Partnering with leading health systems across the U.S., Cadence continuously monitors tens of thousands of patients to improve outcomes, reduce hospital visits, and help seniors live longer, more independent lives. Their mission is to deliver proactive care to one million seniors by 2030.
Schedule
- Fully remote role within the United States
- Monday–Friday, 9:00 AM–6:00 PM, aligned with Mountain, Pacific, Alaska, or Hawaii–Aleutian time zones
- Full-time role with performance metrics and quality standards
- Phone and text–based outreach in a results-driven, supportive environment
What You’ll Do
⦁ Call and text patients referred by partner physicians as their first point of contact with Cadence, explaining the program and answering questions.
⦁ Clearly communicate program details, benefits, expected outcomes, responsibilities, and overall value so patients understand why enrollment matters.
⦁ Facilitate virtual patient enrollments and schedule follow-up appointments with the Cadence Care team.
⦁ Build rapport and trust with patients, overcoming objections and nurturing respectful, long-term relationships.
⦁ Follow established scripts to meet quality assurance standards while adapting your communication style to connect authentically with each patient.
⦁ Balance high-quality patient interactions with productivity targets, documenting all outreach and outcomes in CRM tools.
What You Need
⦁ Experience working in a healthcare services organization with accountability for performance metrics.
⦁ Prior experience handling a high volume of outbound calls in a fast-paced environment.
⦁ Strong communication and problem-solving skills with the ability to guide patients toward informed decisions.
⦁ Proven ability to maintain patient confidentiality and handle sensitive information appropriately.
⦁ Comfort using CRM platforms and digital tools for documentation and follow-up.
⦁ Excellent verbal and written communication skills and a passion for delivering an outstanding patient experience.
⦁ Skill in building strong phone-based relationships and overcoming objections in a respectful, empathetic way.
⦁ Ability to thrive in a results-driven, autonomous environment built on trust, open communication, and constructive feedback.
Benefits
⦁ Competitive hourly compensation: up to $20–$23 per hour plus incentives (on-target earnings approximately $60,000–$70,000 annually).
⦁ Medical, dental, and vision insurance plus TelaDoc (virtual primary care).
⦁ Competitive PTO and 401(k) with company match.
⦁ National and local discounts powered by TriNet.
⦁ Onboarding stipend for remote equipment and home office setup.
⦁ Paid parental leave and a charitable donation match program.
⦁ Mission-driven culture centered on impact, growth mindset, empowerment, and integrity.
Mission-focused remote roles that blend patient impact with solid pay and growth don’t stay open long—especially in healthcare.
If you’re ready to use your voice, empathy, and outbound call skills to help seniors access life-changing care from home, this could be your next move.
Happy Hunting,
~Two Chicks…