Use your clinical or audiology experience to move into a high-impact, six-figure remote role. As a Virtual Account Manager with Sonova, you’ll own relationships with hearing-care practices across open territories, keeping business steady, supporting fittings, and acting as the key partner until a permanent field rep steps in.
About Sonova
Sonova is a global leader in hearing solutions, from hearing aids and cochlear implants to wireless communication systems and personal audio devices. Their mission is simple and human: make it possible for more people to fully participate in the world through better hearing. You’ll be joining a company that blends medical tech, customer care, and long-term career growth.
Schedule
- Full-time, remote role based in the United States
- Core hours: 10:30 a.m. – 7:00 p.m. CST (Central Time)
- Occasional travel for regional or national events as needed
- Must have reliable high-speed home internet (minimum 200 Mbps download / 10 Mbps upload)
What You’ll Do
- Act as the interim “territory owner” for open regions, maintaining and supporting existing accounts
- Provide virtual and occasional in-person training on hearing instruments, fittings, fine-tuning, software, and clinical best practices
- Build and strengthen long-term relationships with audiology practices and hearing-care professionals
- Partner closely with Inside Sales, Regional Directors, Trainers, and Key Account Managers to hit territory goals
- Ensure all interactions, trainings, and follow-ups are logged accurately in Salesforce and aligned with internal processes
- Maintain sales performance and support pipeline progression until a permanent Account Manager is hired for each territory
- Represent Sonova at regional or national events while keeping up with administrative tasks such as expense reports and compliance documentation
What You Need
- Bachelor’s degree required; Master’s or AuD is preferred
- Strong knowledge of hearing-instrument technology, fittings, and clinical practices, with experience supporting patients independently
- Excellent virtual communication skills and the ability to build rapport remotely
- Highly organized, accountable, and comfortable managing multiple accounts across different regions
- Experience collaborating cross-functionally with Sales, Training, Inside Sales, and Marketing
- Proficiency with CRM tools (Salesforce preferred) and Microsoft Office
- Prior experience in hearing healthcare, hearing instruments, or business consulting is preferred (experience with Phonak technology is a plus)
- Comfortable working in a metrics-driven environment and owning both clinical support and sales activity
Benefits
- Base salary range: approximately $95,000 – $115,000 per year
- Commission target around $43,000, with the ability to overachieve
- Medical, dental, and vision coverage
- HSA, HRA, and FSA / Dependent Care account options
- Telehealth options and Employee Assistance Program (including counseling support)
- 401(k) plan with company match
- Company-paid life and AD&D insurance, with optional supplemental coverage
- Company-paid short- and long-term disability, with buy-up options
- PTO (or sick and vacation time), floating Diversity Day, and paid holidays
- Paid parental bonding leave
- Tuition reimbursement and robust internal career growth opportunities
- Hearing aid discounts for employees and family
- Internal social recognition platform
This is a strong fit if you’ve got real hearing-care or clinical experience, you like working with practices as a trusted partner, and you’re ready to step into a higher-level, remote account role with serious earning potential.
Happy Hunting,
~Two Chicks…