If you love digging for information, connecting dots, and solving “where the hell is this person?” puzzles, this role is right up your alley. As an Investigations Specialist, you’ll work behind the scenes to track down individuals and businesses so legal documents can be properly served.
About ABC Legal Services
ABC Legal Services is the national leader in service of process, with over 30 years in the industry and a growing team of 1,000+ employees. Headquartered in Seattle with offices across the country, they combine legal expertise with modern technology to handle massive volumes of legal documents quickly and accurately. Their focus is on staying ahead of the competition by improving systems, integrating new tools, and serving law firms, businesses, and agencies nationwide.
Schedule
- Full-time, remote position
- Must live in one of the following states: Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, or South Carolina
- Monday through Friday, 8:00 AM – 5:00 PM
- Computer-based work in a structured investigations environment
What You’ll Do
- Conduct investigations using databases and order history to locate individuals and businesses for service of process
- Review findings, cross-reference prior details on an order, and identify the most accurate current information for each subject
- Communicate investigation results and next-step recommendations to co-workers and customers
- Answer investigations-related phone calls and emails with clear, professional communication
- Update procedural documents and help review or refine existing processes as needed
- Maintain high standards of confidentiality when handling sensitive or privileged information
- Collaborate with the Investigations Team to help meet daily goals in a fast-paced environment
- Perform other job-related duties as assigned
What You Need
- High school diploma or GED
- At least 6 months of related experience (office environment or customer-facing role preferred)
- Ability to work remotely with a strong work ethic and reliable follow-through
- High level of integrity and comfort handling confidential information
- Excellent interpersonal skills and the ability to communicate clearly with peers and internal partners
- Openness to learning new tools, systems, and processes, and a positive response to feedback
- Technical savvy, including experience with Microsoft Office (Outlook, Excel, Word) and the ability to learn new software platforms
Benefits
- Pay range: $15.00–$17.00 per hour
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off
- 7 paid company holidays
- 4 floating holidays per year
- Life Insurance and AD&D Insurance
- Long-term disability coverage
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- Employee Assistance Program (EAP)
- Pet insurance
If you’re ready to get paid to investigate, research, and keep cases moving from behind the scenes, this is a good one to jump on.
If solving problems quietly, accurately, and consistently sounds like you, this could be your next solid remote home.
Happy Hunting,
~Two Chicks…